Frequent Ask Questions

Do you offer samples of your materials?

Yes, we offer samples for a variety of products, including bricks, slate, and agricultural materials. We highly recommend requesting samples before making a full purchase to ensure the products meet your specific needs.

Are your products covered by a warranty?

Yes, all our products come with a manufacturer's warranty. Details can be found on the product page.

How can I track my order?

You will receive a tracking number via email once your order has shipped.

What is your return policy?

All items are non-refundable once ordered, except in cases of damage. Please check all items upon receipt and report any damages within 3-5 working days, including photos of the damage.

Can I return an item to a physical store?

Currently, returns can only be processed through our online store.

What payment methods do you accept?

We accept Visa, MasterCard, American Express, and PayPal.